About the Company
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
Job Description
We are seeking a highly organized and detail-oriented Microsoft Business Operations Assistant with a strong focus on workflow optimization to join our dynamic team in Wesley Chapel, FL. In this hybrid role, you will be instrumental in supporting our business operations, primarily leveraging Microsoft technologies to streamline processes, enhance efficiency, and ensure seamless project delivery. The ideal candidate will have a keen eye for process improvement and a passion for utilizing technology to solve operational challenges. You will work closely with various teams to understand operational needs, document existing workflows, and assist in the implementation of optimized solutions.
Key Responsibilities
- Analyze existing business workflows and identify areas for improvement, particularly within Microsoft ecosystem tools (e.g., SharePoint, Teams, Power Automate).
- Assist in documenting and mapping current and future state business processes.
- Support the implementation and adoption of new operational procedures and workflow automation solutions.
- Provide administrative support for business operations, including scheduling, reporting, and data management.
- Collaborate with project managers and technical teams to ensure operational requirements are met.
- Maintain accurate records and databases related to business operations and project workflows.
- Facilitate communication between different departments to ensure alignment on operational goals.
- Prepare presentations and reports on operational performance and workflow efficiency.
- Assist in user training and support for new operational tools and processes.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Familiarity with Microsoft SharePoint and/or Microsoft Teams
- Strong organizational and time management skills
- Excellent written and verbal communication abilities
- Ability to analyze information and identify solutions
- High level of attention to detail and accuracy
- Basic understanding of business process documentation
Preferred Qualifications
- Experience with Microsoft Power Automate or other workflow automation tools
- Knowledge of project management principles
- Experience in a business operations or administrative support role
- Associate's or Bachelor's degree in Business Administration, Information Technology, or a related field
- Familiarity with CRM systems (e.g., Microsoft Dynamics 365)
Perks & Benefits
- Comprehensive health, dental, and vision insurance
- Paid time off and company holidays
- 401(k) retirement plan with company match
- Tuition reimbursement and professional development opportunities
- Employee assistance program
- Flexible hybrid work model
- Access to a global network of professionals and mentors
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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