About the Company
Concentrix is a leading global provider of customer experience (CX) services and technology, transforming how the world’s best brands connect with their customers. Operating in over 40 countries across 6 continents, we deliver end-to-end capabilities, including CX design, digital transformation, and front- and back-office services. We empower our clients to achieve superior customer engagement and business outcomes through innovation and a people-first approach.
Job Description
Concentrix is seeking a meticulous and organized Documentation Clerk with an engineering focus to join our remote team. This is a critical full-time role responsible for managing, organizing, and maintaining engineering-related documentation, ensuring accuracy, accessibility, and compliance with company standards. The ideal candidate will have a keen eye for detail and an understanding of technical documentation principles, enabling smooth operations for our engineering departments. This position is 100% remote.
Key Responsibilities
- Organize, file, and maintain a high volume of engineering documents, drawings, specifications, and reports both digitally and physically (if required for specific project tasks).
- Ensure all documentation is current, accurate, and properly version-controlled.
- Collaborate with engineering teams to collect, review, and disseminate necessary documentation.
- Assist in the preparation and formatting of technical reports, presentations, and other engineering-related communications.
- Implement and maintain document management systems and databases.
- Perform regular audits of documentation to ensure compliance with quality standards and regulatory requirements.
- Respond to documentation requests from internal and external stakeholders in a timely and efficient manner.
- Support continuous improvement initiatives for documentation processes.
Required Skills
- Proven experience in document control or data entry, preferably in a technical or engineering environment.
- Exceptional organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with document management systems (DMS) and database tools.
- Strong verbal and written communication skills in English.
- Ability to work independently and manage time effectively in a remote setting.
- High level of integrity and confidentiality when handling sensitive information.
Preferred Qualifications
- Post-secondary education in Business Administration, Information Management, or a related field.
- Experience with CAD software or other engineering design tools for document interpretation.
- Familiarity with ISO 9001 standards or other quality management systems.
- Knowledge of French (bilingualism is an asset in Quebec).
Perks & Benefits
- Competitive annual salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and public holidays.
- Employer-matched retirement savings plan.
- Opportunities for professional development and career advancement.
- Flexible 100% remote work environment.
- Access to a global network of diverse and talented professionals.
- Employee assistance program for well-being support.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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