About the Company
Hilton Worldwide is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,100 properties and nearly 971,000 rooms, in 118 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton has welcomed more than 3 billion guests in its 100-year history. Hilton is consistently recognized as a top employer and a company that cares about its team members and communities. Join us in Manchester and start your journey towards a rewarding career in hospitality.
Job Description
Are you eager to kickstart your career in the vibrant world of hospitality? Hilton Worldwide in Manchester is seeking a motivated and enthusiastic Junior Porter to join our dedicated team. This is an incredible opportunity for individuals with little to no prior experience to gain valuable skills, grow within our esteemed company, and embark on a clear path for career progression. We believe in nurturing talent and providing the training and support needed to succeed. As a Junior Porter, you will be an integral part of our front-of-house operations, ensuring every guest experiences the high standards of service Hilton is renowned for. If you’re a proactive, friendly, and reliable individual with a passion for helping people, we want to hear from you. This ‘Subito’ role means we’re looking for someone ready to start immediately and dive straight into a rewarding career.
Key Responsibilities
- Warmly welcome guests upon arrival, assist with luggage handling, and escort them to their rooms.
- Provide information about hotel facilities, services, and local attractions.
- Assist guests with transportation needs, including calling taxis and providing directions.
- Deliver newspapers, messages, and other items to guest rooms promptly.
- Maintain the cleanliness and orderliness of the lobby and entrance areas.
- Support the front desk and concierge teams with various tasks as needed.
- Handle guest inquiries and requests efficiently and courteously.
- Ensure the security of guest belongings and hotel property.
- Adhere to all hotel policies, procedures, and safety regulations.
Required Skills
- Excellent communication and interpersonal skills
- A positive and friendly attitude
- Ability to work effectively in a fast-paced environment
- Reliability and strong work ethic
- Physical stamina to lift and move luggage
- Fluency in English
Preferred Qualifications
- Previous experience in a customer service role is a plus, but not essential
- A genuine interest in the hospitality industry
- Ability to speak additional languages
Perks & Benefits
- Comprehensive training and development programs
- Clear career progression opportunities within Hilton Worldwide
- Competitive salary and benefits package
- Employee discounts on hotel stays and F&B globally
- Uniform provided and laundered
- Meal provision during shifts
- Access to a range of wellbeing programs
- A supportive and inclusive work environment
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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