About the Company
Floyd’s 99 Barbershop is a national brand with a rock ‘n’ roll edge, offering a high-energy, fun atmosphere for clients and staff alike. We provide a full range of services from cuts and shaves to color, all delivered with an amplified experience. Our Minneapolis locations are vibrant community hubs where talent thrives and customers leave looking and feeling their best. Join a team where your passion for service is celebrated!
Job Description
Join Floyd’s 99 Barbershop as a Barber Shop Host, playing a crucial role in delivering an exceptional customer experience from the moment clients walk through our doors. This position is perfect for an energetic individual who loves interacting with people and thrives in a fast-paced, music-filled environment. You will be the first point of contact, ensuring every client feels welcomed, informed, and valued. Your enthusiasm and organizational skills will contribute significantly to the smooth operation of our busy shop. This role offers a competitive hourly wage plus the opportunity for additional tips.
Key Responsibilities
- Warmly greet all clients upon arrival, managing check-ins and appointments efficiently.
- Answer phone calls, schedule appointments, and respond to client inquiries with professionalism and courtesy.
- Maintain the cleanliness and organization of the waiting area, front desk, and common spaces.
- Assist barbers and stylists with client flow, ensuring timely transitions between appointments.
- Process payments and operate the cash register accurately.
- Promote and sell retail products, providing information on their benefits.
- Handle client feedback and resolve minor issues to ensure satisfaction.
- Support general shop operations to ensure a seamless client experience.
Required Skills
- Exceptional customer service and interpersonal skills.
- Strong verbal communication abilities.
- Ability to multitask and prioritize in a busy environment.
- Basic computer proficiency and experience with POS systems.
- Reliability and a professional demeanor.
Preferred Qualifications
- Previous experience in a retail, hospitality, or salon/barbershop setting.
- Familiarity with scheduling software.
- Passion for the beauty/barber industry.
Perks & Benefits
- Competitive hourly wage plus additional tips.
- Fun, high-energy work environment with a rock 'n' roll vibe.
- Opportunities for growth and development within the company.
- Employee discounts on services and retail products.
- Flexible scheduling options.
- Health and dental benefits (for full-time employees).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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