About the Company
Maximus is a leading provider of government services worldwide, dedicated to helping government agencies serve their communities more effectively. We partner with federal, state, and local governments to deliver essential health and human services programs, focusing on solutions that improve the lives of citizens. Our work impacts millions, and we are committed to fostering a supportive and professional environment for our employees to thrive.
Job Description
Join Maximus as a Public Sector Benefits Assessor and play a vital role in our mission to connect individuals with essential public services. In this rewarding office-based position, you will be responsible for evaluating applications for various government benefits programs, ensuring compliance with established guidelines and regulations. You will engage directly with applicants, guiding them through the assessment process, reviewing documentation, and making accurate eligibility determinations. This role offers an excellent opportunity to contribute positively to your community while developing valuable skills in a dynamic public service environment.
Key Responsibilities
- Conduct thorough and accurate assessments of applications for public benefits programs.
- Interview applicants to gather necessary information, ensuring a compassionate and professional approach.
- Review and verify submitted documentation to confirm eligibility criteria.
- Maintain meticulous records and detailed case notes in accordance with privacy regulations and program guidelines.
- Provide clear and concise explanations of program requirements and decisions to applicants.
- Collaborate with team members and other agencies to facilitate comprehensive support for clients.
- Stay updated on changes to benefits policies, procedures, and regulations.
- Perform data entry and administrative tasks related to case management and reporting.
Required Skills
- Excellent communication and interpersonal skills, both verbal and written.
- Strong analytical abilities with meticulous attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer navigation.
- Ability to work effectively with diverse populations and demonstrate empathy.
- High level of integrity and ability to handle confidential information responsibly.
- Strong organizational skills and ability to manage multiple priorities.
- A genuine desire to help others and contribute to public service.
Preferred Qualifications
- Bachelor's degree in Social Work, Public Administration, Human Services, or a related field, or equivalent experience.
- Previous experience in a client-facing role, particularly in social services, public administration, or healthcare.
- Familiarity with local, state, and federal public benefits programs and eligibility criteria.
- Bilingual proficiency (e.g., Spanish/English) is a plus.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Generous paid time off (PTO) and company holidays.
- 401(k) retirement plan with company match.
- Life and disability insurance.
- Employee assistance program (EAP).
- Opportunities for professional development and career growth within the public sector.
- Supportive and collaborative team environment.
- Meaningful work that makes a real difference in the community.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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