About the Company
Showsec is a leading crowd management and event security company, proudly delivering exceptional safety and customer service across the UK’s most prestigious venues and events. With a reputation built on professionalism, training, and a passion for creating memorable experiences, we ensure the smooth operation of major concerts, sporting events, and festivals. Join our dynamic team and be part of the excitement!
Job Description
Showsec is seeking enthusiastic and customer-focused individuals to join our team as Event Ushers for casual weekend work at major stadiums and venues across Nottinghamshire, with a primary focus on events in Mansfield. This role is perfect for those looking for flexible work that fits around other commitments, offering the chance to be at the heart of exciting live events. You will be responsible for ensuring the safety and enjoyment of all attendees, providing directions, checking tickets, and maintaining a welcoming environment. If you thrive in a fast-paced environment and have a passion for excellent customer service, we want to hear from you!
Key Responsibilities
- Welcome and direct patrons to their seats or specific areas within the venue.
- Verify tickets and credentials for entry into designated zones.
- Provide accurate information about event schedules, facilities, and emergency procedures.
- Monitor crowd flow and identify potential safety hazards or issues.
- Respond calmly and effectively to patron inquiries, complaints, or emergencies.
- Assist with accessible seating and special requirements for patrons with disabilities.
- Maintain a high standard of customer service and professional conduct at all times.
- Work collaboratively with other event staff, security, and venue management.
Required Skills
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to work effectively in a fast-paced, high-energy environment.
- Punctual and reliable.
- Ability to stand and walk for extended periods.
- Positive attitude and professional demeanor.
Preferred Qualifications
- Previous experience in a customer service, hospitality, or event-based role.
- Knowledge of health and safety procedures in a public venue.
- First Aid certification (desirable but not essential).
- Ability to work flexible hours, including evenings and weekends.
Perks & Benefits
- Flexible working hours to fit your lifestyle.
- Opportunity to work at exciting major sporting and entertainment events.
- Competitive hourly pay.
- Full training provided, including nationally recognized qualifications.
- Potential for career progression within the events industry.
- Be part of a supportive and friendly team.
- Opportunity to meet new people and network.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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