About the Company
Experian is a global leader in information services, dedicated to helping individuals and organizations make informed decisions. We gather, analyze, and process data to provide insights that improve financial health, prevent fraud, and facilitate greater access to services. With a commitment to innovation and technology, Experian empowers millions of people worldwide, fostering an environment of innovation, collaboration, and continuous learning.
Job Description
As a Web Navigation Labeler with a UX Research Focus at Experian, you will play a crucial role in enhancing the usability and discoverability of our digital products. You will be responsible for meticulously analyzing website content, user interfaces, and information architecture to assign accurate and intuitive labels. Your work will directly feed into UX research initiatives, helping us understand how users navigate our platforms and identify areas for improvement. This role requires a keen eye for detail, an understanding of user behavior, and a passion for creating seamless digital experiences.
Key Responsibilities
- Analyze website content, features, and navigation paths to assign relevant and consistent labels.
- Categorize and tag information using established taxonomies and guidelines.
- Collaborate with UX researchers, designers, and product managers to refine labeling strategies based on user feedback and research findings.
- Participate in user testing and data analysis to identify pain points related to navigation and labeling.
- Maintain and update labeling standards to ensure consistency across all digital properties.
- Provide qualitative insights into user interaction patterns derived from labeling tasks.
- Contribute to the continuous improvement of our information architecture and content organization.
Required Skills
- Excellent attention to detail and strong analytical skills.
- Strong understanding of web navigation principles and user interfaces.
- Proficiency in using web browsers and basic content management systems.
- Ability to follow complex guidelines and maintain consistency.
- Basic understanding of user experience (UX) principles.
- Good communication skills, both written and verbal.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Bachelor's degree in Library Science, Information Systems, Human-Computer Interaction, Linguistics, or a related field.
- Experience with data labeling, content categorization, or information architecture.
- Familiarity with UX research methodologies (e.g., card sorting, tree testing).
- Experience with specific labeling or annotation tools.
- Knowledge of SEO best practices and their impact on navigation.
Perks & Benefits
- Competitive salary and annual bonus scheme.
- Comprehensive private medical insurance.
- Generous pension contribution scheme.
- 25 days annual leave plus bank holidays, with options to buy/sell additional days.
- Life assurance and income protection.
- Opportunities for professional development and career growth.
- Flexible working options (within an on-site model).
- Employee assistance program and wellness initiatives.
- Modern office environment in central Bradford with excellent transport links.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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