About the Company
SADA is a leading global technology business and Google Cloud Premier Partner. We help clients across industries transform their businesses by leveraging the power of Google Cloud and its comprehensive suite of SaaS products. Our team of experts delivers innovative solutions, strategic guidance, and unparalleled support, enabling organizations to achieve their digital transformation goals. We foster a collaborative, remote-first culture built on innovation, expertise, and customer success.
Job Description
As a Technical Onboarding Lead at SADA, you will be instrumental in ensuring the successful technical integration and adoption of Google Cloud’s SaaS offerings for our diverse client base. This 100% remote role requires a blend of deep technical expertise in Google SaaS products, exceptional client-facing communication skills, and robust project management capabilities. You will guide clients through the entire technical onboarding journey, from initial planning and environment setup to successful implementation and handover, ensuring a seamless and effective transition to Google’s powerful cloud ecosystem.
Key Responsibilities
- Lead technical onboarding projects for new and existing clients, specifically focusing on Google Workspace, Google Cloud Platform components, and other Google SaaS solutions.
- Act as the primary technical point of contact for clients during the onboarding phase, understanding their business requirements and translating them into technical solutions.
- Develop and execute comprehensive technical onboarding plans, including environment setup, data migration strategies, integration with existing systems, and security configurations.
- Provide expert guidance and best practices on Google SaaS product configuration, optimization, and administration.
- Collaborate closely with SADA's sales, solutions architecture, and project management teams to ensure a cohesive client experience.
- Conduct technical workshops and training sessions for client IT teams, empowering them to manage and utilize Google SaaS products effectively.
- Troubleshoot complex technical issues encountered during the onboarding process, working with internal teams and Google support as needed.
- Create and maintain detailed technical documentation, including solution designs, configuration guides, and onboarding checklists.
- Identify opportunities for service expansion and contribute to continuous improvement of onboarding processes and methodologies.
Required Skills
- Minimum 4 years of experience in a technical client-facing role, such as Technical Project Manager, Solutions Engineer, or Technical Onboarding Specialist.
- Demonstrated expertise with Google Workspace administration and deployment (Gmail, Drive, Meet, Calendar, Admin Console).
- Strong understanding of Google Cloud Platform (GCP) services relevant to SaaS integration (e.g., IAM, networking, storage, APIs).
- Proven ability to lead technical discussions and present complex information clearly to technical and non-technical audiences.
- Experience with data migration strategies and tools for transitioning to Google Workspace/GCP.
- Solid project management skills, with the ability to manage multiple complex onboarding projects simultaneously.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Proficiency in written and verbal English communication.
Preferred Qualifications
- Google Cloud certifications (e.g., Professional Collaboration Engineer, Professional Cloud Architect, Professional Cloud Network Engineer).
- Experience with identity management and SSO solutions (e.g., Okta, Azure AD) integrated with Google products.
- Familiarity with scripting languages (e.g., Python, PowerShell) for automation tasks.
- Experience in a consulting or professional services environment.
- Knowledge of IT security best practices and compliance frameworks related to cloud environments.
Perks & Benefits
- 100% Remote Work Environment
- Comprehensive Health, Dental, and Vision Insurance
- Generous Paid Time Off and Company Holidays
- 401(k) Retirement Plan with Company Match
- Professional Development and Certification Reimbursement
- Employee Wellness Programs
- Flexible Work Schedule
- Access to the latest Google Cloud technologies and training
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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