About the Company
Starbucks Corporation is an American multinational chain of coffeehouses and roastery reserves headquartered in Seattle, Washington. As the world’s largest coffeehouse chain, Starbucks is seen as the main representative of ‘second wave coffee culture.’ With locations worldwide, we are committed to ethically sourcing and roasting the highest quality arabica coffee in the world, and we’re known for our passionate partners (employees) who deliver exceptional customer experiences every day. Join our team in Uptown Dallas and become part of a global community dedicated to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time.
Job Description
We are seeking an enthusiastic and customer-focused Specialty Tea / Coffee Retailer to join our vibrant team in a high-traffic mall environment in Uptown Dallas. This role is perfect for individuals passionate about coffee and tea, eager to share their knowledge, and skilled in creating memorable customer experiences through product tasting and engaging interactions. You will be responsible for showcasing our premium selection, educating customers on flavor profiles and brewing techniques, and ensuring a welcoming atmosphere that reflects our brand’s commitment to quality and community.
Key Responsibilities
- Conduct engaging and informative product tastings for our specialty coffee and tea selections.
- Actively approach and engage customers, inviting them to sample products and learn about our offerings.
- Provide expert recommendations based on customer preferences and educate them on product origins, notes, and preparation methods.
- Process sales transactions accurately and efficiently using our point-of-sale (POS) system.
- Maintain an immaculate and inviting store environment, ensuring product displays are well-stocked and visually appealing.
- Assist with inventory management, including receiving, stocking, and organizing merchandise.
- Handle customer inquiries and resolve issues with professionalism and a positive attitude.
- Adhere to all company policies and procedures, including food safety and hygiene standards.
- Collaborate with team members to achieve sales targets and enhance the overall customer experience.
Required Skills
- Excellent interpersonal and communication skills.
- A genuine passion for coffee and tea, with a desire to learn and share knowledge.
- Strong customer service orientation with a proactive and friendly approach.
- Ability to work effectively in a fast-paced retail environment.
- Basic math skills for handling transactions.
- Ability to stand for extended periods and lift up to 25 lbs.
Preferred Qualifications
- Previous experience in retail, hospitality, or a customer-facing role.
- Knowledge of various coffee brewing methods and tea types.
- Experience with POS systems.
- High school diploma or equivalent.
Perks & Benefits
- Competitive hourly wage with opportunities for tips.
- Comprehensive health, dental, and vision insurance options.
- 401(k) retirement plan with company match.
- Paid time off and sick leave.
- Generous employee discount on beverages and merchandise.
- Extensive training and development programs.
- Opportunity for career advancement within a global company.
- Tuition reimbursement program for eligible partners.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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