About the Company
Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California. We are dedicated to providing high-quality, compassionate care to the communities we serve. Our network includes hospitals, physician organizations, and other health care services across Northern California. We believe in fostering a supportive environment for our employees, offering opportunities for professional growth and a chance to make a real difference in people’s lives.
Job Description
Join Sutter Health as a Medical Administrative Assistant and embark on a stable and rewarding career in healthcare. This role is crucial for ensuring the smooth operation of our medical offices, providing essential administrative support to physicians, nurses, and other healthcare professionals. You will be the first point of contact for many patients, playing a vital role in their experience. We are looking for an organized, compassionate, and detail-oriented individual eager to contribute to a thriving healthcare environment and build a lasting career with us.
Key Responsibilities
- Manage patient scheduling, appointments, and registrations efficiently.
- Handle incoming calls, directing inquiries appropriately, and providing excellent customer service.
- Maintain accurate and confidential patient records in compliance with HIPAA regulations.
- Process patient admissions and discharges, ensuring all necessary documentation is completed.
- Coordinate with insurance companies for pre-authorizations and billing inquiries.
- Prepare patient charts, correspondence, and reports as required.
- Order and maintain office supplies, ensuring adequate stock levels.
- Assist with basic billing and payment collection processes.
- Support clinical staff with administrative tasks to enhance workflow efficiency.
- Maintain a clean, organized, and welcoming reception area.
Required Skills
- High school diploma or equivalent.
- Exceptional organizational and multitasking abilities.
- Strong verbal and written communication skills.
- Proficiency in basic computer applications (Microsoft Office Suite).
- Ability to maintain strict confidentiality (HIPAA compliance).
- Customer service orientation with a professional and empathetic demeanor.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in all tasks.
Preferred Qualifications
- Associate’s degree in Medical Office Administration or a related field.
- Previous experience in a healthcare administrative role or office setting.
- Familiarity with medical terminology and healthcare billing processes.
- Experience with Electronic Health Record (EHR) systems.
- Certification in Medical Administrative Assisting (e.g., CMAA).
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Retirement savings plan with company match.
- Tuition reimbursement and continuing education opportunities.
- Employee wellness programs.
- Opportunities for career advancement within a large healthcare system.
- Employee assistance program (EAP).
- Life and disability insurance.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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