About the Company
Gate Gourmet is the world’s largest independent provider of airline catering and provisioning services. With a global network spanning over 200 locations in more than 60 countries, we serve over 700 million meals annually. We are committed to delivering culinary excellence, operational efficiency, and an unparalleled guest experience for our airline partners and their passengers. Join our dedicated team focused on quality and innovation at T.F. Green Airport.
Job Description
We are seeking a highly meticulous and dedicated Airline Catering Evaluator to join our team at T.F. Green Airport in Warwick, RI. This critical role involves ensuring the highest standards of food quality, safety, and presentation for all in-flight catering services. The ideal candidate will be responsible for conducting thorough inspections of catering operations, from food preparation and packaging to loading onto aircraft, ensuring strict adherence to company policies, client specifications, and regulatory guidelines. This position requires keen attention to detail, strong communication skills, and a commitment to maintaining excellence in a fast-paced airport environment. This is an onsite position, working directly within the airport operational area.
Key Responsibilities
- Conduct daily quality control checks on all catering items, including food, beverages, equipment, and presentation, before dispatch.
- Verify adherence to menu specifications, portion control, special dietary requirements, and client-specific requests.
- Perform detailed inspections of food preparation areas, storage facilities, and loading procedures to ensure compliance with HACCP and food safety standards.
- Monitor and report on catering truck loading processes, ensuring correct quantities and secure handling of items onto aircraft.
- Identify and document any deviations, non-conformities, or quality issues, and work with operational teams to implement corrective actions.
- Maintain accurate records of inspections, findings, and resolutions, contributing to continuous improvement initiatives.
- Collaborate with airline representatives and internal departments to address feedback and uphold service level agreements.
- Stay informed about industry best practices, food safety regulations, and client updates.
- Assist in training and mentoring new team members on quality control protocols.
Required Skills
- Minimum 2 years of experience in quality control, food service, hospitality, or a related field.
- Exceptional attention to detail and strong observational skills.
- Excellent communication and interpersonal skills, capable of interacting effectively with various stakeholders.
- Ability to work independently and make sound judgments under pressure.
- Proficiency in basic computer applications for reporting and documentation.
- Understanding of food safety principles and HACCP guidelines.
- Valid driver's license and ability to obtain airport badging and access.
Preferred Qualifications
- Associate's or Bachelor's degree in Hospitality Management, Food Science, or a related discipline.
- HACCP certification or equivalent food safety qualification.
- Previous experience in airline catering or airport operations.
- Familiarity with international food safety standards and airline service protocols.
Perks & Benefits
- Competitive 'High Pay' salary commensurate with experience.
- Comprehensive health, dental, and vision insurance plans.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company match.
- Opportunities for professional development and career advancement within a global company.
- Employee assistance program.
- On-site parking.
- Access to a dynamic and diverse work environment at a major airport.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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