About the Company
Teleperformance is a global leader in outsourced customer experience management and digital services. We are dedicated to delivering consistently exceptional customer interactions, building loyalty, and enhancing brand value for our clients across various industries worldwide. Our innovative solutions, powered by advanced technology and a people-centric approach, help brands connect with their customers in meaningful ways. We foster a diverse and inclusive environment where our employees can thrive and make a real impact.
Job Description
We are seeking a highly motivated and creative Teleperformance Branding Assistant with a strong focus on Digital Identity to join our remote team. This is a unique opportunity to contribute to shaping and maintaining Teleperformance’s brand presence across digital platforms. You will play a crucial role in ensuring brand consistency, developing engaging digital content, and supporting various marketing initiatives. This position is 100% remote, offering flexibility and the chance to work from anywhere within North Dakota.
Key Responsibilities
- Assist in the development and implementation of digital branding strategies to enhance Teleperformance's online presence.
- Support the creation of compelling digital content (e.g., social media posts, blog articles, website copy, visual assets) aligned with brand guidelines.
- Monitor and manage Teleperformance's digital identity across various online channels, including social media, websites, and partner platforms.
- Conduct research on industry trends, competitor activities, and digital best practices to identify new opportunities for brand engagement.
- Collaborate with marketing, communications, and design teams to ensure cohesive brand messaging across all digital touchpoints.
- Help analyze performance metrics of digital campaigns and branding efforts, providing insights and recommendations for improvement.
- Maintain and update brand asset libraries, ensuring all digital materials are current and compliant.
- Provide general administrative support to the branding and marketing department as needed.
- Participate in brainstorming sessions for new campaigns and initiatives.
Required Skills
- Proficiency in digital marketing principles and social media platforms.
- Excellent written and verbal communication skills.
- Basic understanding of graphic design principles and experience with tools like Canva, Adobe Creative Suite (Photoshop, Illustrator) or similar.
- Strong organizational skills and attention to detail.
- Ability to work independently and collaboratively in a remote team environment.
- Familiarity with content management systems (CMS) and email marketing tools.
- Analytical mindset with the ability to interpret data and draw actionable insights.
- Self-starter with a proactive approach to problem-solving.
Preferred Qualifications
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- Prior internship or professional experience (6+ months) in digital marketing, branding, or social media management.
- Experience with SEO best practices and web analytics tools (e.g., Google Analytics).
- Portfolio showcasing digital content creation or branding projects.
Perks & Benefits
- Competitive annual salary.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Flexible 100% remote work environment.
- Opportunities for professional development and career growth.
- Employee assistance program.
- Access to Teleperformance's global learning platforms.
- Supportive and collaborative team culture.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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