About the Company
Fairmont Hotels & Resorts is a leading brand in the global hospitality industry, renowned for its iconic properties and exceptional service. With a rich history and a commitment to creating unforgettable experiences, we pride ourselves on delivering genuine hospitality. Our colleagues are at the heart of our success, and we foster an environment where professional growth and personal well-being are prioritized. Join our team and be part of a legacy of luxury and excellence.
Job Description
We are seeking a dedicated and enthusiastic Valeting Assistant to join our team in Whistler. In this full-time role, working a Monday-Friday roster, you will be the first point of contact for our guests, providing a warm welcome and efficient, professional valet service. Your primary responsibility will be to assist guests with their vehicles, ensuring their smooth arrival and departure, and contributing to a positive first impression of our establishment. This position requires a strong commitment to guest service, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Greet guests warmly upon arrival and departure, opening vehicle doors and assisting with luggage.
- Safely park and retrieve guest vehicles in designated areas with utmost care and efficiency.
- Maintain a clean and organized valet parking area and entrance.
- Provide guests with accurate information regarding hotel facilities, local attractions, and directions.
- Adhere to all safety procedures and traffic regulations.
- Report any vehicle damage or security concerns promptly to management.
- Assist guests with any special requests related to their vehicles.
- Work collaboratively with the front desk and other hotel departments to ensure seamless guest service.
Required Skills
- Valid driver's license with a clean driving record.
- Exceptional customer service and communication skills.
- Ability to drive both manual and automatic transmission vehicles.
- Strong attention to detail and a commitment to vehicle safety.
- Ability to stand, walk, and run for extended periods and work outdoors in various weather conditions.
- Demonstrated professionalism and a friendly, approachable demeanor.
Preferred Qualifications
- Previous experience in a valet, hospitality, or customer service role.
- Knowledge of the Whistler area and local attractions.
- Experience working with luxury vehicles.
- Ability to speak multiple languages is an asset.
Perks & Benefits
- Competitive hourly wage.
- Comprehensive health and dental benefits package.
- Hotel discounts worldwide across the Fairmont and Accor network.
- Complimentary duty meals.
- Opportunity for growth and career development within a global company.
- Access to training programs and professional development.
- Positive and supportive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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