About the Company
The Middlesex County Public Defender’s Office is dedicated to providing high-quality legal representation to indigent clients facing criminal charges. We are committed to upholding justice, protecting rights, and advocating for fair outcomes within the judicial system. Our team works collaboratively in a fast-paced, challenging, and rewarding environment. We serve the community with integrity and a deep commitment to public service.
Job Description
We are seeking a dedicated and organized Entry-Level Receptionist to join our Public Defender’s Office. This full-time position is crucial to the smooth operation of our busy office, serving as the first point of contact for clients, legal professionals, and the public. The ideal candidate will possess excellent communication skills, a professional demeanor, and a strong commitment to supporting our mission of providing essential legal services. This is an on-site role that offers an excellent opportunity to gain experience in the legal field within a public service context.
Key Responsibilities
- Greet and welcome clients and visitors with a professional and compassionate demeanor.
- Answer multi-line phone systems, direct calls, and take accurate messages.
- Manage incoming and outgoing mail and deliveries.
- Schedule appointments and maintain appointment calendars for multiple legal professionals.
- Assist with general administrative tasks, including filing, scanning, copying, and data entry.
- Maintain a tidy and organized reception area.
- Handle sensitive and confidential information with discretion.
- Provide basic information to clients and direct inquiries appropriately.
- Support office staff with various clerical duties as needed.
Required Skills
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work effectively in a fast-paced environment.
- Professional and empathetic interpersonal skills.
- High level of integrity and discretion in handling confidential information.
- Basic computer literacy.
Preferred Qualifications
- Prior experience in an office setting or customer service role.
- Familiarity with legal terminology or office procedures.
- Bilingual proficiency (especially Spanish) is a significant plus.
- A strong interest in public service or the legal field.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Retirement savings plan (401k or similar).
- Opportunities for professional development and growth within the public service sector.
- Supportive and mission-driven work environment.
- Commuter benefits.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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