About the Company
MaineGeneral Health is a leading non-profit health care system dedicated to enhancing the health of the people of the Kennebec Valley and beyond. We offer a full range of high-quality, cost-effective services, providing acute care, primary care, and an array of specialty services to meet the diverse needs of our community.
Job Description
Are you looking to kickstart your career in a supportive and dynamic healthcare environment? MaineGeneral Health is seeking an enthusiastic and motivated Trainee Receptionist / Front Desk professional to join our team in Augusta. This is a fantastic opportunity for individuals with no prior experience who are eager to learn and grow in a professional setting. We provide comprehensive training to ensure your success, focusing on patient experience, administrative tasks, and front desk operations. If you have a passion for helping others and a friendly demeanor, we encourage you to apply.
Key Responsibilities
- Greet patients and visitors warmly and professionally upon arrival.
- Manage incoming calls, directing them to the appropriate department or individual.
- Assist with scheduling appointments and managing patient flow.
- Maintain a tidy and welcoming reception area.
- Process basic administrative tasks, including data entry and filing, under supervision.
- Learn and adhere to all patient privacy regulations (HIPAA).
- Provide general information and assistance to patients and their families.
- Collaborate effectively with medical and administrative staff.
Required Skills
- Excellent verbal communication skills
- A positive, friendly, and professional attitude
- Strong desire to learn and take initiative
- Basic computer literacy and ability to learn new software
- Reliability and punctuality
- Ability to work effectively in a team environment
Preferred Qualifications
- High school diploma or GED
- Prior experience in a customer service role (even non-office related)
- Familiarity with medical office procedures (not required, but a plus)
Perks & Benefits
- Comprehensive health, dental, and vision insurance
- Paid time off (PTO) and holidays
- 401(k) retirement plan with company match
- Opportunities for professional development and career advancement
- Employee wellness programs
- Supportive and collaborative work environment
- On-the-job training and mentorship
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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