About the Company
The Carson City Department of Finance is dedicated to sound financial management and ethical stewardship of public funds. We serve the citizens of Carson City by ensuring efficient and accurate collection of revenues, transparent financial reporting, and compliance with all municipal and state regulations. Joining our team means contributing directly to the financial health and operational integrity of our vibrant community.
Job Description
We are seeking a highly motivated and detail-oriented individual to join our team as an Entry-Level Municipal Fines & Fees Collector. This vital role is perfect for someone looking to start a career in public finance and contribute to the efficient operation of Carson City. You will be responsible for the accurate collection and processing of various municipal fines and fees, providing excellent customer service, and maintaining meticulous financial records. This position offers an excellent opportunity to learn about municipal finance operations and develop essential skills in a supportive government environment.
Key Responsibilities
- Process and collect payments for municipal fines, fees, and other charges, ensuring accuracy and proper documentation.
- Communicate effectively with citizens regarding outstanding balances, payment options, and city ordinances.
- Establish and monitor payment plans in accordance with departmental policies and procedures.
- Maintain strict confidentiality of all financial and personal information.
- Reconcile daily cash receipts and prepare deposits.
- Respond to inquiries from the public, law enforcement, and other city departments regarding accounts and regulations.
- Assist in the preparation of delinquent accounts for further collection actions.
- Utilize financial software and databases to record transactions and update account information.
- Adhere to all applicable city, state, and federal laws and regulations governing financial collections.
- Contribute to a positive and professional work environment.
Required Skills
- High school diploma or GED equivalent.
- Basic mathematical aptitude and strong attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in using computers and standard office software (e.g., Microsoft Office Suite).
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Strong organizational skills and ability to manage multiple tasks.
- Customer service orientation with a professional and patient demeanor.
- Ability to work both independently and as part of a team.
Preferred Qualifications
- Some experience in customer service, administrative support, or a related field.
- Familiarity with financial software or database systems.
- Knowledge of basic accounting principles or government operations.
- Bilingual skills (e.g., Spanish) are a plus.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- Nevada Public Employees' Retirement System (PERS) membership.
- Life insurance.
- Employee assistance program.
- Opportunities for professional development and training.
- Stable work environment with a commitment to public service.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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