About the Company
UPS is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. With a legacy spanning over a century, UPS is committed to connecting people and businesses worldwide, fostering a culture of teamwork, integrity, and customer satisfaction.
Job Description
As a UPS Support Associate, you will play a crucial role in ensuring the smooth operation of our logistics processes. This entry-level position is perfect for individuals eager to start a career in a dynamic environment, offering immediate opportunities to contribute to our team in Fort Wayne. You will provide essential administrative and operational support, assisting with various tasks to maintain efficient service delivery and customer satisfaction. This role requires strong organizational skills, attention to detail, and a proactive approach to problem-solving.
Key Responsibilities
- Provide administrative support to the operations team, including data entry, filing, and record keeping.
- Assist with tracking and managing package movements and delivery updates.
- Handle incoming inquiries, providing accurate information and directing issues to the appropriate department.
- Support inventory management and supply ordering for the facility.
- Collaborate with team members to ensure daily operational goals are met.
- Maintain a clean and organized work environment.
- Adhere to all safety protocols and company policies.
Required Skills
- Excellent communication and interpersonal skills.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced team environment.
- Problem-solving aptitude.
- Reliability and punctuality.
Preferred Qualifications
- High School Diploma or equivalent.
- Previous experience in a customer service or administrative support role (even if not professional).
- Familiarity with logistics or shipping operations.
Perks & Benefits
- Competitive hourly wage.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Opportunities for career growth and development within a global company.
- Employee discounts on UPS services.
- Training programs provided.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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