About the Company
EE is the largest mobile network operator in the UK, part of the BT Group. We are at the forefront of connectivity, providing award-winning 4G and 5G networks, broadband, and a wide range of services to millions of customers. We are committed to connecting people, businesses, and communities across the nation, and our presence on high streets like Penzance ensures we remain accessible to all.
Job Description
Are you a highly motivated and reliable individual looking for a straightforward role with immediate start potential? We are seeking a Kiosk Assistant to manage our dedicated high street kiosk in Penzance. This is a simple, solo role perfect for someone who thrives on independence and enjoys providing excellent customer service. You will be the face of our brand, helping customers with basic enquiries, product information, and ensuring the kiosk is well-maintained and presented. No prior experience is necessary; full training will be provided.
Key Responsibilities
- Operate the kiosk independently, ensuring smooth daily operations.
- Greet customers warmly and assist with basic product information and service enquiries.
- Maintain a clean, organised, and inviting kiosk environment.
- Process simple transactions and handle cash/card payments accurately.
- Monitor stock levels for promotional materials and ensure availability.
- Refer complex customer issues to the appropriate support channels.
- Adhere to all company policies and procedures, including health and safety guidelines.
Required Skills
- Excellent communication and interpersonal skills.
- A friendly, approachable, and customer-focused attitude.
- High level of reliability and punctuality.
- Ability to work independently and manage time effectively.
- Basic numeracy and literacy skills.
- Proactive and eager to learn.
Preferred Qualifications
- Previous experience in a retail or customer service role.
- Familiarity with mobile telecommunication products or services.
- Experience with point-of-sale (POS) systems or cash handling.
Perks & Benefits
- Competitive hourly pay with potential for performance bonuses.
- Comprehensive initial training and ongoing support.
- Generous staff discount on EE products and services.
- Opportunities for career progression within a large national company.
- Paid holiday allowance.
- Pension scheme contributions.
- Employee assistance programme.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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