UPS Medical Secretary – Professional Admin

About the Company

Mon Health System is a leading community-focused healthcare provider committed to enhancing the health of the communities we serve. With a comprehensive network of hospitals, physician practices, and specialized care centers, we deliver compassionate, high-quality healthcare services. We pride ourselves on fostering a collaborative environment where our team members are empowered to make a real difference in the lives of our patients.

Job Description

We are seeking a highly organized and detail-oriented UPS Medical Secretary – Professional Admin to join our dynamic team in Morgantown, West Virginia. This vital role provides essential administrative support to our medical staff, ensuring the smooth operation of daily activities. The successful candidate will be the first point of contact for many patients and visitors, playing a crucial role in creating a positive and efficient environment. You will manage complex schedules, maintain confidential patient records, and assist with various administrative tasks, all while upholding the highest standards of professionalism and patient care.

Key Responsibilities

• Manage and maintain physician and patient schedules, including appointments, meetings, and procedures.
• Prepare and process medical correspondence, reports, forms, and other documents with accuracy and confidentiality.
• Answer and direct phone calls, taking messages and providing information to patients and external contacts.
• Handle patient registration, update demographic and insurance information, and process co-pays.
• Organize and maintain electronic and physical medical records in compliance with HIPAA regulations.
• Coordinate with other departments and external vendors, including managing deliveries and outgoing shipments (e.g., lab samples, medical supplies).
• Assist with billing inquiries and insurance pre-authorizations as needed.
• Order and maintain office supplies, ensuring the efficient operation of the administrative area.
• Facilitate communication between patients, physicians, and other healthcare professionals.
• Perform other clerical duties such as filing, photocopying, transcribing, and faxing.

Required Skills

• Minimum of 2 years of experience as a Medical Secretary or in a similar administrative role within a healthcare setting.
• Proficiency in medical terminology and healthcare administrative procedures.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to multi-task and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Electronic Medical Records (EMR) systems.
• Demonstrated ability to maintain confidentiality and adhere to HIPAA guidelines.

Preferred Qualifications

• Associate’s degree in Medical Office Administration or a related field.
• Certification as a Medical Administrative Assistant (CMAA).
• Experience with specific EMR systems such as Epic or Cerner.
• Knowledge of insurance procedures and billing processes.

Perks & Benefits

• Competitive salary and comprehensive benefits package.
• Health, dental, and vision insurance options.
• Paid time off (PTO) and holiday pay.
• 401(k) retirement plan with company match.
• Life and disability insurance.
• Opportunities for professional development and continuing education.
• Employee wellness programs.
• Supportive and collaborative work environment.

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