About the Company
JW Marriott Santa Monica Le Merigot offers an elegant oceanside escape with unparalleled service and sophisticated amenities. We pride ourselves on creating memorable experiences for our guests and a supportive, dynamic environment for our associates. Join our team and be part of a legacy of luxury hospitality.
Job Description
Are you a vibrant, organized, and customer-focused individual looking to make an impact during the busiest times? JW Marriott Santa Monica Le Merigot is seeking a dedicated Receptionist for our Weekend Warrior Shifts. In this crucial role, you will be the first point of contact for our esteemed guests, ensuring a seamless and welcoming experience from arrival to departure. This position is perfect for someone who thrives in a fast-paced environment and enjoys being the face of a luxury brand on Saturdays and Sundays.
Key Responsibilities
- Warmly greet guests and visitors, providing an exceptional first impression.
- Manage incoming calls, directing them to the appropriate department or individual.
- Handle guest inquiries and provide accurate information about hotel services and local attractions.
- Process mail, deliveries, and guest messages efficiently.
- Maintain a tidy and professional reception area.
- Assist with administrative tasks as needed to support hotel operations.
- Collaborate with other departments to ensure guest satisfaction.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service abilities.
- Proficiency in basic computer applications (MS Office, email).
- Ability to multitask and prioritize in a busy environment.
- Professional demeanor and appearance.
- Reliability and punctuality for weekend shifts.
Preferred Qualifications
- Previous experience in a hospitality or front desk role.
- Familiarity with hotel management software (e.g., Opera PMS).
- Ability to speak a second language (e.g., Spanish, French).
- High school diploma or equivalent; associate's degree is a plus.
Perks & Benefits
- Competitive hourly wage.
- Opportunities for career growth within Marriott International.
- Employee discounts on hotel stays and dining.
- Supportive team environment.
- Flexible weekend scheduling.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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