About the Company
Established in 1818, The Clifton Club is one of the most distinguished private members’ clubs in the South West of England. Located in the heart of Clifton Village, our historic premises offer an exceptional environment for social gatherings, private events, and fine dining. We pride ourselves on upholding traditions of excellence, discretion, and unparalleled service to our esteemed members.
Job Description
We are seeking a highly professional and discreet Private Club Porter to join our dedicated team. This pivotal role requires an individual with exceptional interpersonal skills, a strong sense of responsibility, and an unwavering commitment to maintaining the exclusive and sophisticated atmosphere of The Clifton Club. The successful candidate will be the first point of contact for members and guests, ensuring their seamless experience while upholding the club’s high standards of security and service. Discretion and meticulous attention to detail are paramount.
Key Responsibilities
- Welcome members and their guests with warmth and professionalism, managing arrivals and departures.
- Maintain the security of the club premises, including monitoring access points and assisting with CCTV surveillance.
- Assist members with various requests, including luggage handling, coat check, and directing them to appropriate areas.
- Oversee the tidiness and presentation of common areas, ensuring the club's pristine appearance at all times.
- Handle incoming and outgoing mail and deliveries efficiently and discreetly.
- Provide assistance to other departments, such as events and catering, as required.
- Respond promptly and courteously to all enquiries, both in person and over the phone.
- Uphold strict confidentiality regarding all club affairs and member information.
- Report any maintenance or security issues promptly to the relevant management.
- Adhere to all club policies and procedures, including health and safety regulations.
Required Skills
- Proven experience in a customer-facing role, preferably within a luxury hospitality, private club, or security environment.
- Exceptional communication and interpersonal skills, with a polite and approachable demeanor.
- A high degree of discretion, integrity, and professionalism.
- Strong observational skills and attention to detail.
- Ability to work independently and as part of a team in a demanding environment.
- Reliable, punctual, and flexible to work various shifts, including evenings and weekends.
- Basic computer literacy for logging information and managing access systems.
- Physical fitness for light lifting and standing for extended periods.
Preferred Qualifications
- Previous experience as a Porter or Concierge in a high-end establishment.
- First Aid certification.
- Knowledge of local area attractions and services in Bristol.
- A clean UK driving license.
Perks & Benefits
- Competitive salary package.
- Generous annual leave allowance.
- Opportunities for professional development and training.
- Meals provided whilst on duty.
- Uniform provided.
- Contributory pension scheme.
- A respectful and supportive working environment in a prestigious setting.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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