About the Company
Intermountain Health is a not-for-profit healthcare system headquartered in Utah, serving the needs of communities across the Intermountain West. With a commitment to quality care, patient safety, and community well-being, Intermountain Health operates hospitals, clinics, and health plans, and is a national leader in transforming healthcare. We believe in fostering a supportive environment where caregivers can thrive and make a meaningful difference in the lives of our patients.
Job Description
Join Intermountain Health as a Medical Administrative Assistant and become a vital part of our patient care team. This role offers a stable career path for individuals dedicated to healthcare administration, providing essential support to medical professionals and ensuring a smooth, efficient patient experience. You will manage schedules, handle patient inquiries, maintain records, and contribute to the overall operational excellence of our clinic or hospital setting. We are looking for an organized, compassionate, and detail-oriented individual eager to embark on or continue a rewarding career in healthcare.
Key Responsibilities
- Greet and check-in patients, ensuring a welcoming and efficient arrival experience.
- Schedule and confirm patient appointments, managing provider calendars effectively.
- Answer phones, address patient questions, and direct calls to appropriate personnel.
- Process patient registrations, update electronic health records (EHR), and verify insurance information.
- Handle patient billing inquiries and assist with payment processing.
- Maintain the cleanliness and organization of the reception and waiting areas.
- Prepare charts and gather necessary documentation for patient visits.
- Ensure compliance with HIPAA regulations and maintain patient confidentiality.
- Collaborate with clinical staff to optimize patient flow and operational efficiency.
Required Skills
- Proficiency in basic computer applications and office software (e.g., Microsoft Office Suite).
- Excellent verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Customer service orientation with a compassionate and professional demeanor.
- High school diploma or equivalent.
Preferred Qualifications
- Previous experience in a medical office or healthcare setting.
- Knowledge of medical terminology and procedures.
- Familiarity with electronic health record (EHR) systems.
- Completion of a medical administrative assistant or office administration program.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Retirement savings plan with company match.
- Tuition reimbursement and professional development opportunities.
- Employee wellness programs.
- Opportunities for career growth within a leading healthcare system.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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