About the Company
FedEx Freight, a subsidiary of FedEx Corporation, is a leading provider of less-than-truckload (LTL) freight services, connecting businesses across the United States. We are committed to delivering excellence, fostering innovation, and building a team of dedicated professionals who are passionate about logistics. Join a company that values its employees and offers opportunities for growth and development in a dynamic industry.
Job Description
As a FedEx Freight Operations Aide, you will play a crucial support role in ensuring the smooth and efficient flow of our freight operations. This is a fully remote position, allowing you to contribute from anywhere in the USA. You will be responsible for a variety of administrative and operational tasks, providing essential assistance to our operations teams. Ideal candidates will be highly organized, detail-oriented, and possess excellent communication skills to thrive in a fast-paced environment. This entry-level role is perfect for individuals looking to start their career in logistics with a global leader.
Key Responsibilities
- Perform data entry and maintain accurate records related to freight movements, shipments, and customer information.
- Assist with scheduling and dispatching support, including verifying route details and communicating with drivers.
- Coordinate with internal teams and external customers to resolve operational inquiries and provide updates.
- Generate basic reports on operational metrics and assist in data analysis as needed.
- Handle general administrative tasks, such as managing emails, documents, and other communications.
- Ensure compliance with company policies and procedures, as well as industry regulations.
- Provide exceptional customer service to internal and external stakeholders.
Required Skills
- Strong organizational and time management abilities.
- Excellent verbal and written communication skills.
- Proficiency in basic computer applications, including Microsoft Office Suite (Word, Excel, Outlook).
- High level of accuracy and attention to detail.
- Ability to work independently and as part of a remote team.
- High school diploma or equivalent.
Preferred Qualifications
- Previous experience in an administrative support or customer service role.
- Familiarity with logistics or transportation industry operations.
- Experience with freight management software or systems.
Perks & Benefits
- Comprehensive medical, dental, and vision insurance plans.
- Paid time off (vacation, sick leave, holidays).
- 401(k) retirement plan with company match.
- Opportunities for career advancement and professional development.
- Employee discount programs.
- Work-from-home flexibility (100% remote position).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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