About the Company
FedEx Custom Critical is a leading North American provider of expedited, time-specific freight shipping services. Specializing in urgent and high-value shipments, we offer a range of solutions including air, surface, and white glove services, leveraging advanced technology to ensure critical deliveries meet stringent deadlines and specific customer requirements. Our commitment to reliability and precision makes us a trusted partner for businesses with critical logistics needs.
Job Description
As a FedEx Custom Critical Aide with a High Level Support focus, you will be an integral part of our operations, providing critical administrative and coordination assistance for our most sensitive and time-critical shipments. This role requires meticulous attention to detail, exceptional organizational skills, and the ability to work effectively in a fast-paced environment. You will support various departments, ensuring seamless communication and operational efficiency for high-priority accounts and special projects. Your contributions will directly impact our ability to deliver on our promise of speed, reliability, and precision for our most demanding customers.
Key Responsibilities
- Provide dedicated administrative support to senior management and operational teams focusing on high-level accounts.
- Coordinate logistics details for critical and specialized shipments, ensuring all requirements are met.
- Monitor shipment statuses for high-priority freight and proactively communicate updates or potential issues.
- Prepare detailed reports, presentations, and correspondence related to high-value client projects.
- Assist in resolving complex customer inquiries or operational challenges with a focus on expedited resolution.
- Maintain and organize sensitive documentation, ensuring confidentiality and compliance.
- Facilitate internal and external communications, acting as a liaison for high-level support needs.
Required Skills
- Minimum of 2 years of experience in an administrative support or logistics coordination role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Exceptional communication skills, both written and verbal.
- Strong organizational and multitasking abilities.
- Demonstrated problem-solving skills and attention to detail.
- Ability to work independently and as part of a team in a dynamic environment.
Preferred Qualifications
- Associate's or Bachelor's degree in Business Administration, Logistics, or a related field.
- Experience within the transportation or logistics industry, particularly with expedited freight.
- Familiarity with CRM software and logistics management systems.
- Project coordination experience.
Perks & Benefits
- Comprehensive medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and company holidays.
- Tuition assistance programs.
- Employee assistance program.
- Opportunities for professional development and career growth within a global leader.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://jobs.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.