About the Company
Costa Coffee is the UK’s favourite coffee shop, with a passion for crafting the perfect cup and creating a welcoming atmosphere for every customer. With over 2,800 coffee shops across the UK, we are committed to serving delicious coffee and food while fostering a friendly and supportive team environment. We believe in investing in our people and providing opportunities for growth within our vibrant community, making every store a place where both customers and team members feel at home.
Job Description
Are you passionate about coffee and creating memorable experiences for customers? Costa Coffee in Stockport is looking for a friendly and enthusiastic Coffee Shop Assistant to join our dedicated team. This is a fantastic opportunity for someone who loves customer interaction, enjoys working in a fast-paced environment, and is eager to learn the art of coffee making. You’ll be an integral part of our local cafe, helping us maintain our high standards of service and contributing to a positive atmosphere for both our customers and your colleagues. If you thrive on teamwork and have a genuine smile, we want to hear from you!
Key Responsibilities
- Prepare and serve a wide range of hot and cold beverages, including expertly crafted coffees, teas, and smoothies.
- Take customer orders accurately and efficiently, processing payments using the point-of-sale (POS) system.
- Maintain impeccable cleanliness and hygiene standards of the coffee shop, including equipment, counters, and dining areas.
- Ensure all food and beverage items are stocked, rotated, and displayed attractively according to company standards.
- Handle customer inquiries and feedback professionally, always striving to ensure a positive and satisfying experience.
- Adhere strictly to all health and safety regulations and company operational policies.
- Assist with opening and closing procedures of the store as required, ensuring smooth daily operations.
- Collaborate effectively with team members to ensure seamless service and operational efficiency during peak hours.
Required Skills
- Excellent customer service and strong communication skills.
- Ability to work efficiently and effectively in a fast-paced environment.
- A positive attitude, enthusiasm, and a strong work ethic.
- Reliable, punctual, and committed to team success.
- Ability to work collaboratively as part of a diverse team.
- Basic numeracy skills for accurate handling of cash and transactions.
Preferred Qualifications
- Previous experience in a coffee shop, cafe, or hospitality setting (even if limited).
- Basic knowledge of coffee preparation techniques or a willingness to learn barista skills.
- Current Food Hygiene Certificate (or willingness to obtain one).
Perks & Benefits
- Competitive hourly wage with opportunities for increases.
- Enjoy free hot drinks on shift and receive a generous discount on food and other beverages.
- Comprehensive training and continuous development opportunities to enhance your skills.
- Clear opportunities for career progression and advancement within Costa Coffee.
- A friendly, supportive, and inclusive team environment.
- Access to an employee discount scheme across various national retailers.
- Flexible scheduling options to help balance work and personal life.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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