About the Company
Teleperformance is a global leader in digitally integrated business services, providing advanced customer experience solutions. We are a strategic partner to the world’s largest companies, delivering a comprehensive suite of services that include customer care, technical support, debt collection, social media, and other specialized programs. Our commitment to innovation, operational excellence, and a people-first culture drives our success and enables us to create exceptional experiences for our clients and their customers worldwide. Join our diverse team and contribute to a company that values accuracy, efficiency, and continuous improvement.
Job Description
We are seeking a highly detail-oriented and meticulous Records Clerk to join our remote team. This role is crucial for maintaining the integrity and accessibility of our vital company records. The successful candidate will be responsible for a wide range of administrative tasks, ensuring all data is accurately cataloged, stored, and retrieved in compliance with company policies and relevant regulations. This is a 100% remote position, offering the flexibility to work from your home office while contributing to a globally recognized organization. If you possess exceptional organizational skills, a keen eye for detail, and are proficient in digital record-keeping systems, we encourage you to apply.
Key Responsibilities
- Accurately sort, classify, and file digital and physical records according to established procedures.
- Perform regular data entry, ensuring the highest level of accuracy and completeness.
- Manage and maintain record databases, ensuring data integrity and accessibility.
- Retrieve records as requested, ensuring prompt and efficient delivery while maintaining confidentiality.
- Assist in the preparation of reports and summaries based on retrieved data.
- Conduct periodic audits of records to ensure compliance with retention policies and identify discrepancies.
- Collaborate with various departments to ensure proper documentation and record-keeping practices.
- Ensure all record-keeping activities adhere to company policies and regulatory requirements.
- Safeguard sensitive information and maintain strict confidentiality.
- Identify and implement process improvements for records management efficiency.
Required Skills
- Proven experience in an administrative or records management role (1+ years).
- Exceptional attention to detail and accuracy.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and manage multiple tasks in a remote environment.
- Excellent written and verbal communication skills.
- High level of discretion and ability to handle confidential information.
Preferred Qualifications
- Associate's degree or higher in Business Administration, Information Management, or a related field.
- Experience with document management systems (DMS) or enterprise content management (ECM) software.
- Familiarity with data protection regulations (e.g., GDPR, CCPA).
- Experience working in a remote team setting.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Flexible work schedule in a 100% remote environment.
- Opportunities for professional development and career advancement.
- Employee assistance program.
- Home office equipment stipend.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://jobs.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.