About the Company
Marriott International, Inc. is a leading global lodging company with more than 7,000 properties across 131 countries and territories. Committed to a diverse and inclusive culture, Marriott strives to provide exceptional guest experiences and meaningful opportunities for its associates. With a portfolio of iconic brands, we are dedicated to setting the standard for hospitality excellence worldwide.
Job Description
We are seeking a dedicated and organized Hospitality Admin Assistant with a strong focus on hotel management to join our team in Georgetown, Washington D.C. This role is crucial for supporting the efficient day-to-day operations of our hotel, providing administrative assistance to management, and ensuring a seamless experience for both staff and guests. The ideal candidate will have an interest in advancing within the hospitality sector and a proactive approach to problem-solving and support tasks.
Key Responsibilities
- Provide comprehensive administrative support to the hotel management team, including scheduling meetings, managing correspondence, and preparing reports.
- Assist with departmental budgeting, expense tracking, and financial record-keeping.
- Coordinate internal communications and manage information flow within the hotel.
- Maintain organized filing systems, both digital and physical, for contracts, personnel records, and operational documents.
- Handle guest inquiries and complaints with professionalism, escalating to management when necessary.
- Support HR functions such as onboarding new employees, managing time-off requests, and maintaining personnel files.
- Assist in the coordination of hotel events, staff training sessions, and special projects.
- Order and maintain office supplies, ensuring all departments have necessary resources.
- Compile and analyze data related to hotel performance, guest satisfaction, and operational efficiency.
- Collaborate with various departments (Front Desk, Housekeeping, F&B) to ensure smooth operations and high service standards.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent written and verbal communication skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy in all tasks
- Ability to work independently and as part of a team
- Discretion and confidentiality in handling sensitive information
- Basic understanding of administrative procedures
Preferred Qualifications
- Previous administrative experience in a hospitality or hotel environment
- Associate's or Bachelor's degree in Hospitality Management, Business Administration, or a related field
- Familiarity with hotel management software (e.g., Opera PMS)
- Experience with basic accounting principles and expense tracking
- Bilingual proficiency is a plus
Perks & Benefits
- Competitive salary and performance bonuses
- Comprehensive health, dental, and vision insurance
- Paid time off and holiday pay
- 401(k) retirement plan with company match
- Employee discounts on hotel stays and F&B across Marriott brands
- Opportunities for career growth and professional development within a global company
- Access to a robust learning and development platform
- Wellness programs and employee assistance initiatives
- Supportive and inclusive work environment
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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