About the Company
Kaiser Permanente is one of America’s leading not-for-profit health plans, committed to helping shape the future of health care. With a focus on total health, Kaiser Permanente integrates care from physicians, hospitals, and health plans to provide high-quality, affordable health care services and improve the health of its members and the communities it serves. We are dedicated to innovation, compassionate care, and a supportive work environment.
Job Description
Kaiser Permanente in Oakland is seeking a motivated and detail-oriented Student Receptionist Assistant to join our professional medical office team. This part-time role offers an excellent opportunity for a student to gain valuable experience in a healthcare setting, supporting daily operations and providing exceptional service to patients and staff. The successful candidate will play a crucial role in ensuring a smooth and efficient front desk experience, contributing to a positive patient journey while developing professional skills in a fast-paced environment.
Key Responsibilities
- Greet and welcome patients and visitors in a professional and friendly manner.
- Answer multi-line phone systems, screen calls, and direct inquiries appropriately.
- Schedule and confirm patient appointments, manage calendars, and update patient information.
- Assist with patient check-in and check-out processes, including verifying insurance details and collecting co-payments.
- Maintain the cleanliness and organization of the reception area and waiting room.
- Handle incoming and outgoing mail, faxes, and electronic communications.
- Provide administrative support to medical staff as needed, including filing, scanning, and data entry.
- Ensure patient confidentiality and adhere to HIPAA regulations at all times.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Ability to multitask and prioritize in a busy environment.
- Reliability and strong work ethic.
- Currently enrolled in a college or university program.
Preferred Qualifications
- Previous experience in a customer service or office setting (volunteer or paid).
- Familiarity with medical terminology or healthcare administrative processes.
- Experience with electronic health record (EHR) systems.
Perks & Benefits
- Flexible part-time hours to accommodate student schedules.
- Opportunity to gain hands-on experience in a leading healthcare organization.
- Professional development and mentorship opportunities.
- Access to a network of healthcare professionals.
- Competitive hourly wage.
- Positive and supportive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://jobs.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.