Ride Attendant / Operator – Full Training, Great Perks

About the Company

Main Event Entertainment is a rapidly growing leader in the family entertainment industry, providing a unique combination of bowling, arcade games, virtual reality, laser tag, and a full-service restaurant and bar. Our Mesa location offers a vibrant and fun environment for guests of all ages, creating unforgettable experiences. We are committed to fostering a dynamic workplace where our team members can thrive and contribute to our mission of delivering unparalleled fun.

Job Description

As a Ride Attendant / Operator at Main Event Entertainment in Mesa, you will be a crucial part of delivering an exciting and safe experience for our guests. We are looking for energetic and dedicated individuals ready to embark on a fun and rewarding career journey. No prior experience is required, as we provide comprehensive, full training to equip you with all the skills needed to excel in this role. Your main responsibilities will involve the safe and efficient operation of our diverse attractions, ensuring guests adhere to safety guidelines, and maintaining a welcoming and clean environment. This is an exceptional opportunity to join a leading family entertainment center, where you can develop valuable skills, interact with a diverse customer base, and enjoy great perks!

Key Responsibilities

• Safely operate assigned attractions, including virtual reality experiences, laser tag arenas, and other entertainment options, following all established procedures and safety protocols.
• Provide outstanding guest service, warmly greeting visitors, assisting with inquiries, and ensuring a positive and memorable experience.
• Enforce all attraction rules and regulations, ensuring guests meet participation requirements and understand safety guidelines.
• Conduct routine pre-opening, during-operation, and post-closing inspections of attractions and equipment, completing all necessary checklists.
• Maintain the cleanliness and organization of attraction areas, including game floors, seating, and surrounding facilities.
• Address guest feedback and concerns with professionalism, escalating complex issues to management as needed.
• Assist guests with the proper use of equipment and ensure a smooth flow of activity at each attraction.
• Actively participate in all mandatory safety training sessions and adhere strictly to all company policies and procedures.

Required Skills

• Excellent verbal communication skills in English.
• A strong commitment to safety and meticulous attention to detail.
• Demonstrated reliability, punctuality, and a strong work ethic.
• Flexibility to work varied shifts, including evenings, weekends, and holidays, as our entertainment center operates during peak times.
• Ability to stand for extended periods, navigate busy environments, and lift up to 25 lbs occasionally.
• A positive, enthusiastic attitude and a genuine passion for creating enjoyable guest experiences.

Preferred Qualifications

• Prior experience in a customer service, hospitality, or entertainment-related role.
• High school diploma or equivalent educational background.
• Familiarity with basic technology or arcade systems is a plus.
• Proven ability to work effectively as part of a diverse team.
• A proactive approach to problem-solving and guest satisfaction.

Perks & Benefits

• Comprehensive paid training that ensures your success.
• Competitive hourly pay with opportunities for advancement.
• Generous employee discounts on food, beverages, and attractions.
• Opportunities for career growth and professional development within a national company.
• Health, dental, and vision insurance options for eligible full-time team members.
• Paid time off and holiday pay.
• A fun, high-energy, and supportive work environment.
• Regular team events and recognition programs.

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