About the Company
Teleperformance is a global leader in digitally integrated business services, connecting the biggest and most respected brands in the world with their customers. We are passionate about creating a positive impact for our clients and their customers, delivering exceptional results through advanced technology, innovative solutions, and highly skilled teams. Join a company that values diversity, fosters growth, and makes a difference.
Job Description
We are seeking a highly detail-oriented and analytical Search Quality Analyst to join our team in Downtown Jersey City. In this vital role, you will be responsible for evaluating the quality and relevance of search engine results, advertisements, and web content, specifically focusing on Google and Bing platforms. Your insights will directly contribute to improving the accuracy and effectiveness of global search experiences. This is an exciting opportunity for individuals with a passion for web content, search engines, and a keen eye for detail to make a significant impact.
Key Responsibilities
- Analyze and evaluate search results, ads, and web pages according to specific guidelines and instructions.
- Provide clear, concise, and objective feedback on the relevance, accuracy, and quality of various online content.
- Maintain high levels of accuracy and consistency in all evaluation tasks.
- Stay updated with changes in search engine guidelines and internet trends.
- Work independently to meet daily production and quality targets.
- Collaborate with team members to ensure consistent understanding and application of guidelines.
Required Skills
- Excellent analytical and problem-solving skills.
- Exceptional attention to detail and accuracy.
- Strong understanding of web research and search engine functionality (Google, Bing).
- Proficiency in written and verbal English.
- Ability to work independently and manage time effectively.
- Familiarity with various types of web content and online user behavior.
Preferred Qualifications
- Bachelor's degree in a related field (e.g., Marketing, Communications, Information Science).
- Previous experience in data annotation, content moderation, or search quality evaluation.
- Familiarity with different cultures and languages (beyond English).
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- 401(k) retirement plan with company match.
- Opportunities for career growth and professional development.
- Access to a dynamic and supportive work environment.
- Employee assistance programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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