About the Company
Aviva is a leading international savings, retirement and insurance business. With a presence across the UK, Ireland, Canada, and Asia, we help our 18.5 million customers to save for the future and protect what’s important to them. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and can thrive.
Job Description
We are seeking a dedicated and organized Home & Email Management Helper to provide essential support for senior management. This hybrid role requires a blend of remote work and occasional on-site presence in our Norwich office. You will be responsible for streamlining communication, organizing digital workspaces, and assisting with various administrative tasks to ensure seamless daily operations. This position is crucial for maintaining efficient workflows and supporting a productive work environment.
Key Responsibilities
- Manage and prioritize incoming emails, drafting responses and flagging urgent communications as required.
- Organize and maintain digital files, documents, and databases to ensure easy accessibility and compliance.
- Schedule and coordinate appointments, meetings, and travel arrangements.
- Assist with personal and professional errands as needed, demonstrating discretion and reliability.
- Prepare reports, presentations, and correspondence using various software applications.
- Monitor and manage home office supplies and equipment, arranging for maintenance or replenishment.
- Implement and maintain effective organizational systems for both digital and physical documents.
- Act as a primary point of contact for internal and external communications.
- Ensure confidentiality and discretion in handling sensitive information.
- Support with basic bookkeeping and expense tracking tasks.
Required Skills
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- High level of attention to detail and accuracy.
- Ability to work independently and as part of a hybrid team.
- Proactive problem-solving skills.
- Discretion and confidentiality.
Preferred Qualifications
- Previous experience in an administrative, personal assistant, or office management role.
- Familiarity with project management tools (e.g., Trello, Asana).
- Experience with virtual communication platforms (e.g., Microsoft Teams, Zoom).
- A qualification in business administration or a related field.
Perks & Benefits
- Competitive annual leave allowance, increasing with service.
- Generous pension scheme with employer contributions.
- Private medical insurance and wellbeing support programs.
- Access to Aviva's employee share scheme.
- Discounts on Aviva products and services.
- Opportunities for professional development and career growth.
- Flexible working options within a hybrid model.
- On-site gym and cafeteria facilities in the Norwich office.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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