About the Company
FedEx is one of the world’s largest express transportation companies, providing fast and reliable delivery services to more than 220 countries and territories. We are committed to connecting people and possibilities, supporting global commerce, and serving communities. Join our team and be a part of a company that is always moving forward, dedicated to operational excellence and customer satisfaction.
Job Description
Are you ready to jumpstart your career with a global leader in logistics? FedEx is seeking enthusiastic and dedicated individuals to join our team as a Freight Support Associate in McKinney, Texas. This is an immediate start, full-time opportunity where you will play a crucial role in ensuring the smooth flow of freight operations. If you are detail-oriented, possess excellent communication skills, and thrive in a fast-paced environment, we encourage you to apply today and begin making an impact tomorrow!
Key Responsibilities
- Provide comprehensive support to freight operations, including data entry, documentation, and customer inquiries.
- Assist with tracking and tracing shipments, ensuring timely and accurate information is relayed to customers and internal teams.
- Communicate effectively with drivers, dockworkers, and other internal departments to resolve operational issues.
- Process inbound and outbound freight paperwork, ensuring compliance with company policies and procedures.
- Maintain accurate records of freight movements and customer interactions.
- Handle customer service inquiries via phone and email, providing professional and courteous assistance.
- Collaborate with team members to achieve operational efficiency and customer satisfaction goals.
- Adhere to all safety regulations and company guidelines.
Required Skills
- High school diploma or equivalent.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
- Ability to work effectively in a fast-paced, dynamic environment.
- Detail-oriented with a strong commitment to accuracy.
- A positive attitude and a strong work ethic.
Preferred Qualifications
- Previous experience in a logistics, warehouse, or customer service role.
- Familiarity with freight operations and transportation management systems.
- Ability to multitask and prioritize tasks effectively.
- Demonstrated problem-solving capabilities.
Perks & Benefits
- Competitive hourly wage with opportunities for overtime.
- Comprehensive health, dental, and vision insurance plans.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company match.
- Opportunities for career growth and professional development within a global company.
- Employee discount programs.
- A supportive and inclusive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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