About the Company
ModivCare is a leading provider of non-emergency medical transportation (NEMT) and personal care solutions, dedicated to improving health outcomes by ensuring access to vital services. We partner with health plans, healthcare providers, and state governments to manage transportation and support services for millions of individuals nationwide. Our commitment extends to delivering compassionate and reliable care, empowering individuals to live healthier, more independent lives. This role is part of our specialized premium service offering, focusing on personalized companion and chauffeur services for high-acuity or discerning clients.
Job Description
We are seeking a highly experienced and compassionate Senior Companion Chauffeur with a strong focus on wellness and medical support to join our dedicated team in Baltimore. This critical role involves providing safe, reliable transportation and personalized companionship to our senior and medically-focused clients, ensuring their comfort, well-being, and timely access to medical appointments, social engagements, and personal errands. The ideal candidate will possess exceptional driving skills, a profound understanding of client needs, a proactive approach to wellness support, and the discretion required for working with a high-end clientele. This is more than a driving job; it’s about building trusting relationships and providing a seamless, supportive experience.
Key Responsibilities
- Safely and punctually transport clients to medical appointments, therapies, social events, and personal errands.
- Provide attentive and empathetic companionship, engaging clients in conversation and activities as appropriate.
- Assist clients with mobility, including ingress and egress from vehicles and assistance with walkers/wheelchairs as needed.
- Maintain a pristine and comfortable vehicle environment, ensuring cleanliness and accessibility.
- Adhere to all traffic laws and safety regulations, prioritizing client safety above all else.
- Proactively anticipate client needs and provide discreet, personalized support.
- Document transport details, client observations, and incidents accurately and confidentially.
- Communicate effectively with clients, their families, and care coordinators regarding schedules and needs.
- Assist with light personal care or wellness-related tasks as directed and within scope, e.g., reminding for medication, ensuring hydration.
- Demonstrate exceptional judgment, professionalism, and discretion at all times.
Required Skills
- Valid driver's license with an impeccable driving record.
- Minimum 5 years (60 months) of professional chauffeuring or high-end personal transport experience.
- Demonstrated experience in companion care, elder care, or medical transport.
- Exceptional interpersonal and communication skills.
- Profound sense of empathy, patience, and discretion.
- Ability to maintain confidentiality and professionalism.
- Familiarity with GPS and navigation systems.
- Physical ability to assist clients with mobility (e.g., lifting up to 25 lbs, assisting with transfers).
- First Aid and CPR certification (or willingness to obtain).
Preferred Qualifications
- Advanced defensive driving certification.
- Experience with clients requiring specialized medical attention or mobility assistance.
- Knowledge of local Baltimore area routes and traffic patterns.
- Background in healthcare support or a related field.
- Proficiency in a second language relevant to the local community.
Perks & Benefits
- Competitive annual salary.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Company-provided luxury vehicle for client transport.
- Ongoing professional development and training.
- Opportunity to make a meaningful difference in clients' lives.
- Employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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