About the Company
Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked among the top companies in the Fortune 500 and is consistently listed among the ‘World’s Most Admired Companies’. We are dedicated to nurturing talent and providing an environment where innovation thrives, delivering cutting-edge solutions across various sectors, including education technology and artificial intelligence.
Job Description
Are you passionate about education and the power of AI? Cognizant is seeking a dedicated Student Support AI Validator to join our innovative team. This ‘Smart Working’ role offers flexibility while ensuring the highest quality of AI-driven student support content. You will play a crucial role in evaluating, validating, and improving AI-generated responses designed to assist students, ensuring accuracy, relevance, and pedagogical soundness. This is an exciting opportunity to contribute to the future of educational technology and directly impact student learning experiences.
Key Responsibilities
- Review and validate AI-generated responses and content for student support queries across various subjects and topics.
- Assess the accuracy, clarity, completeness, and helpfulness of AI outputs based on predefined guidelines and quality standards.
- Provide constructive feedback to AI models and development teams to identify areas for improvement and model refinement.
- Identify and categorize errors, biases, or inconsistencies in AI-generated content.
- Contribute to the development and enhancement of validation guidelines and best practices.
- Work collaboratively with AI engineers, subject matter experts, and content developers.
- Maintain high levels of productivity and quality in a remote, flexible work environment.
Required Skills
- Exceptional attention to detail and analytical skills.
- Excellent written and verbal communication skills in English.
- Proficiency in using digital tools and platforms.
- Ability to work independently and manage time effectively in a smart working setup.
- Basic understanding of AI concepts and their application in content generation.
- A strong interest in education and student success.
Preferred Qualifications
- Prior experience in educational support, content moderation, data annotation, or quality assurance.
- Background in linguistics, education, or a related field.
- Familiarity with various academic subjects and learning methodologies.
- Experience working with AI or machine learning projects.
- Bachelor's degree in a relevant field.
Perks & Benefits
- Flexible 'Smart Working' arrangement (100% Remote).
- Opportunities for professional growth and skill development in AI and EdTech.
- Comprehensive training on AI validation processes and tools.
- A supportive and collaborative team environment.
- Access to a wide range of company benefits and wellness programs.
- Competitive salary and performance incentives.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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