Pharmacy Billing Associate – Insurance and Finance focus

🏢 CVS Health📍 Greensboro, NC, United States💼 Full-Time💻 On-site🏭 Healthcare💰 40000-55000 per year

About the Company

CVS Health is a leading healthcare innovation company with a purpose to help people on their path to better health. We are an employer with a diverse team of employees and an equal opportunity employer. We offer a wide range of services, including pharmacy benefits management, retail pharmacy, minute clinics, and more. Our commitment to our patients and employees drives us to create a supportive and inclusive environment where everyone can thrive.

Job Description

We are seeking a dedicated Pharmacy Billing Associate with a strong focus on insurance and finance to join our team in Greensboro, NC. In this role, you will be crucial in ensuring accurate and timely processing of pharmacy claims, managing patient accounts, and resolving billing discrepancies. Your expertise will directly impact our patients’ ability to access essential medications and our financial health. If you are detail-oriented, have a solid understanding of insurance procedures, and possess excellent communication skills, we encourage you to apply.

Key Responsibilities

  • Process and submit pharmacy claims to various insurance providers, ensuring accuracy and compliance with billing regulations.
  • Verify patient insurance eligibility, benefits, and co-payments prior to dispensing medications.
  • Investigate and resolve denied or rejected claims, working closely with insurance companies and patients.
  • Answer patient inquiries regarding billing, insurance coverage, and payment options in a professional and empathetic manner.
  • Maintain accurate and up-to-date patient billing records and financial transactions.
  • Collaborate with pharmacists and pharmacy technicians to gather necessary information for billing.
  • Reconcile daily billing reports and identify areas for improvement in billing processes.
  • Stay informed about changes in insurance policies, government regulations, and pharmacy billing best practices.

Required Skills

  • Minimum 1 year of experience in pharmacy billing, medical billing, or a related financial role within healthcare.
  • Proficient knowledge of pharmacy billing software and electronic health record (EHR) systems.
  • Strong understanding of various insurance plans (commercial, Medicare, Medicaid) and their billing requirements.
  • Excellent attention to detail and accuracy in data entry and claims processing.
  • Exceptional communication and interpersonal skills for interacting with patients and insurance providers.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Word, Excel).
  • Strong problem-solving and analytical abilities.

Preferred Qualifications

  • Certified Pharmacy Technician (CPhT) or Certified Professional Coder (CPC) certification.
  • Associate's degree in healthcare administration, finance, or a related field.
  • Experience with CVS Health's specific pharmacy management systems (e.g., RxConnect).
  • Familiarity with HIPAA regulations and patient privacy guidelines.

Perks & Benefits

  • Comprehensive health, dental, and vision insurance plans.
  • Paid time off (PTO) and company-paid holidays.
  • 401(k) retirement plan with company match.
  • Employee discount programs on CVS Health products and services.
  • Tuition reimbursement for continuing education.
  • Opportunities for career growth and professional development.
  • Life insurance and disability benefits.
  • Employee assistance program.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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