About the Company
Mersey Care NHS Foundation Trust is one of the largest specialist mental health and learning disability trusts in the UK. We provide a range of mental health and learning disability services, as well as physical health services in local communities. Our mission is to deliver ‘Perfect Care’ – care that is safe, effective, positively experienced, and co-produced with service users and carers. We are committed to creating a supportive and inclusive environment for both our patients and our staff, where compassion and respect are at the heart of everything we do.
Job Description
We are seeking a dedicated and compassionate Mental Health Facility Porter to join our team in St Helens. This crucial role involves safely transporting patients, equipment, and supplies throughout our mental health facility, ensuring a calm and respectful approach at all times. You will be a vital part of our support services, contributing to a safe and therapeutic environment for our service users. The ideal candidate will possess excellent interpersonal skills, a strong sense of responsibility, and the ability to maintain composure in challenging situations, prioritizing safety and well-being above all else.
Key Responsibilities
- Safely transport patients, who may be experiencing various mental health conditions, between wards, departments, and treatment areas using appropriate methods (e.g., wheelchairs, beds).
- Assist with the safe and timely movement of medical equipment, supplies, specimens, and mail.
- Respond promptly to requests from clinical staff, prioritizing urgent tasks effectively.
- Maintain cleanliness and functionality of all transport equipment, reporting any faults immediately.
- Adhere strictly to all health and safety, infection control, and safeguarding policies and procedures.
- Communicate effectively and with empathy with patients, visitors, and staff, demonstrating a calm and reassuring presence.
- Provide clear and concise handovers as required.
- Assist with the management of waste and linen as per facility guidelines.
Required Skills
- Excellent communication and interpersonal skills
- Ability to remain calm and empathetic in potentially stressful situations
- Strong understanding and commitment to patient safety and confidentiality
- Good physical fitness and ability to perform manual handling tasks
- Reliability and punctuality
- Basic literacy and numeracy skills
Preferred Qualifications
- Previous experience in a healthcare, mental health, or customer service environment
- Knowledge of health and safety procedures in a clinical setting
- First Aid qualification
Perks & Benefits
- NHS Pension Scheme
- Generous annual leave entitlement
- Comprehensive induction and ongoing training opportunities
- Access to exclusive NHS staff discounts and benefits
- Opportunities for career progression within the Trust
- Supportive team environment
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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