About the Company
Fidelity National Information Services (FIS) is a global leader in financial services technology, providing solutions that power the world’s economy. Our innovative solutions help businesses and communities thrive by connecting consumers and businesses to the financial world. With a rich history spanning over 50 years, FIS is committed to fostering an inclusive environment where employees can grow, innovate, and make a real impact.
Job Description
We are seeking a proactive and detail-oriented Admin Support professional to join our team in Jacksonville, FL. This entry-level role is perfect for individuals eager to develop their skills in administrative support, with a specific focus on Customer Relationship Management (CRM) systems and database management. You will receive comprehensive training to become proficient in various software platforms, ensuring smooth operations and efficient data handling within our dynamic environment. This is an excellent opportunity to start a career in a leading financial technology company and contribute to our operational excellence.
Key Responsibilities
- Provide comprehensive administrative support to various departments, ensuring efficient workflow.
- Learn and effectively utilize CRM software (e.g., Salesforce, Microsoft Dynamics) to manage client information and interactions.
- Perform data entry, maintenance, and verification in various databases, ensuring accuracy and integrity.
- Generate reports from CRM and other databases as required for analysis and decision-making.
- Assist with scheduling meetings, preparing presentations, and organizing company events.
- Handle incoming communications, including emails and phone calls, and direct them to the appropriate personnel.
- Support team members with ad-hoc administrative tasks and special projects.
- Maintain confidentiality of sensitive information and adhere to company data security policies.
Required Skills
- High school diploma or equivalent.
- Strong organizational and time management skills.
- Excellent verbal and written communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- A proactive attitude and willingness to learn new software and processes.
- Demonstrated attention to detail and accuracy.
Preferred Qualifications
- Associate’s or Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Prior experience in an administrative or customer service role.
- Familiarity with CRM concepts or database management principles.
- Ability to work independently as well as collaboratively in a team environment.
Perks & Benefits
- Comprehensive training and professional development programs.
- Competitive hourly wage and benefits package.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and company holidays.
- Opportunities for career advancement within a global financial technology leader.
- Modern office environment with collaborative workspaces.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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