Teleperformance Information Specialist – Digital Data focus, WFH

🏢 Teleperformance📍 Virginia Beach, VA, United States💼 Full-Time💻 Remote🏭 Business Process Outsourcing💰 45000-65000 per year

About the Company

Teleperformance is a global leader in digitally integrated business services, operating as a strategic partner to the world’s largest companies. We offer a comprehensive suite of services, including customer care, technical support, debt collection, social media, and other specialized programs, leveraging advanced technology, deep industry expertise, and a global presence to deliver exceptional customer experiences.

Job Description

We are seeking a detail-oriented and analytical Information Specialist with a strong focus on digital data to join our remote team. In this role, you will be responsible for managing, processing, and analyzing digital data sets to ensure accuracy, integrity, and accessibility. You will play a crucial part in supporting various digital projects, contributing to data-driven decision-making, and maintaining high standards of data quality within our systems. This is an excellent opportunity for individuals passionate about data and looking to work remotely with a leading global organization.

Key Responsibilities

  • Collect, process, and manage large volumes of digital data from various sources.
  • Perform data validation and quality checks to ensure accuracy and consistency.
  • Identify and resolve data discrepancies and errors efficiently.
  • Organize and maintain digital databases and information systems.
  • Generate reports and insights based on data analysis to support operational needs.
  • Collaborate with cross-functional teams to understand data requirements and deliver solutions.
  • Adhere to data governance policies, privacy regulations, and company best practices.
  • Utilize various data management tools and software to perform daily tasks.
  • Contribute to the continuous improvement of data management processes.

Required Skills

  • Proven experience with data entry and data management.
  • Strong attention to detail and accuracy.
  • Proficiency in Microsoft Office Suite, especially Excel.
  • Excellent organizational and time management skills.
  • Ability to work independently and as part of a remote team.
  • Strong written and verbal communication skills.
  • Problem-solving aptitude with an analytical mindset.
  • Reliable high-speed internet connection and a dedicated home workspace.

Preferred Qualifications

  • Bachelor's degree in Information Technology, Data Science, Business Administration, or a related field.
  • Familiarity with database management systems (e.g., SQL, Access).
  • Experience with data visualization tools (e.g., Tableau, Power BI).
  • Understanding of data privacy regulations (e.g., GDPR, CCPA).
  • Previous experience in a remote work environment.

Perks & Benefits

  • Competitive salary and performance incentives.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off and company holidays.
  • Opportunities for professional development and career growth.
  • 100% remote work flexibility.
  • Access to modern digital tools and technology.
  • Supportive and collaborative team environment.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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