About the Company
Cigna is a global health service company dedicated to helping people improve their health, well-being, and sense of security. With a diverse portfolio of health, pharmacy, dental, supplemental insurance, and Medicare plans, we offer solutions that provide individuals, families, and organizations with access to quality, affordable healthcare. We are committed to fostering a supportive and inclusive environment where our employees can thrive and contribute to our mission of making health care simple, affordable, and predictable.
Job Description
We are seeking a meticulous and organized Logistics Records Clerk with a focus on Federal/State Benefits to join our team in Scottsdale, Arizona. In this role, you will be responsible for the accurate and efficient management of a high volume of records pertaining to federal and state benefits programs. Your primary duties will involve maintaining comprehensive databases, ensuring compliance with regulatory standards, and providing essential support for our benefits administration operations. This position requires exceptional attention to detail, a strong understanding of confidentiality, and the ability to work effectively in a fast-paced environment. If you are passionate about precision and eager to contribute to a company that impacts lives daily, we encourage you to apply.
Key Responsibilities
- Process, organize, and maintain physical and digital records related to federal and state benefits programs.
- Ensure accuracy and completeness of all data entered into record management systems.
- Adhere to strict confidentiality and data privacy guidelines (e.g., HIPAA, government regulations).
- Assist with audits by retrieving and preparing requested documentation.
- Communicate effectively with internal departments and external agencies regarding record status and inquiries.
- Identify and resolve discrepancies in records, escalating complex issues as necessary.
- Support the logistics of document transfer and storage.
- Generate reports on record status and data integrity as required.
- Contribute to the continuous improvement of record-keeping processes.
Required Skills
- Proven experience with data entry and record management.
- High level of accuracy and attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong organizational and time management skills.
- Ability to handle sensitive information with discretion.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Prior experience working with federal or state benefits programs (e.g., Medicare, Medicaid).
- Familiarity with electronic document management systems (EDMS).
- Associate's degree in Business Administration, Healthcare Administration, or a related field.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Generous paid time off and holidays.
- Tuition reimbursement program.
- Professional development and career growth opportunities.
- Employee wellness programs.
- Life and disability insurance.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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